Tracking Number Formats

The most common tracking number format is 12 digits (e.g. 9999 9999 9999) or 15 digits (e.g. 9999 9999 9999 999). Some other less common formats may also exist, such as 20 digits and 22 digits.

Customer Service

If you have any question regarding the delivery process of a package, call [+1] 800-463-3339.

What is the reason for no tracking records?

The most common cause of no tracking records is incorrectly typed tracking number. It is advised to check with the sender if you are not sure what the number is. Besides, it takes up to 24 hours for a new package to show up in the system.

What are the hours of delivery?

It is advised to check with local office for accurate results, because the hours of delivery vary by product and location. 08:00 to 18:00 is the usual hours.

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