Tracking Number Formats
The most common tracking number format is a combination of 18 alphabetic and numeric characters, usually starting with 2 alphabets, following by 16 digits (e.g. TD 000 000 000 000 000 0). Some other less common formats may also exist.
If you have any question regarding the delivery process of a package, call [+44] 0800-0152-662.
Why there are no tracking records of my shipment?
The most common cause is incorrectly typed tracking number. It is advised to check with the sender if you are not sure what the number is. Besides, it may take some time (usually up to 24 hours) for a new shipment to show up in the system.
What are the hours of delivery?
It is advised to check with your local office for accurate results, because the hours of delivery vary by product and location.